WORLDWATCH SECURITY
EMERGENCY
Contact
For immediate assistance with security emergencies, alarm responses, and site emergencies. Our dispatch team is available 24/7 to handle your security needs.
Emergency Protocol
Site Address
Provide the complete address of the emergency location, including building name and floor number if applicable.
Site PIN Number
Provide your site's unique PIN number for verification and faster response.
Employee PIN Number
Identify yourself with your employee PIN for authorization and record-keeping.
Incident Details
Clearly describe the nature of the emergency, including any immediate threats or concerns.
Emergency Report Form
If you cannot call, use this form to report your emergency. Our team monitors this 24/7.
Our Emergency Services
Alarm Response
Immediate response to security alarm activations at your property with trained security personnel.
Site Emergencies
Rapid dispatch of additional security personnel to handle escalating situations at your location.
24/7 Dispatch
Round-the-clock monitoring and dispatch services to ensure your security needs are met at any time.
Emergency Response Checklist
Follow these steps while waiting for our response team
Immediate Actions (0-2 minutes)
Critical first steps
Ensure Personal Safety
Move to a safe location if possible
Call Emergency Line
+1 (905) 709-8834 Ext: 1 | Stay on the line
Provide Location
Give exact address and landmarks
Describe Situation
Brief, clear description of emergency
While Waiting (2-15 minutes)
Actions during response time
Stay Connected
Keep phone line open with our team
Monitor Situation
Report any changes immediately
Prepare for Arrival
Clear access routes if safe to do so
Document Evidence
Photos/video if safe and relevant
Team Arrival (15+ minutes)
When help arrives
Verify Identity
Check WorldWatch Security ID badges
Provide Information
Share all relevant details and evidence
Follow Instructions
Cooperate with security protocols
Complete Report
Sign incident report and get copy
Emergency
FAQ
When should I call the emergency line?
Call our emergency line for immediate security concerns such as break-ins, suspicious persons on site, alarm activations, or any situation requiring immediate security personnel response.
What information should I have ready?
Have your site address, site PIN number, employee PIN number, and a clear description of the incident ready when calling. This helps us respond more efficiently to your emergency.
How quickly will security personnel arrive?
Response times vary based on location and current demand, but we prioritize emergency calls and dispatch the nearest available security personnel immediately upon receiving your call.
Should I call 911 first or WorldWatch Security?
For life-threatening emergencies or crimes in progress, always call 911 first, then contact our emergency line. For security-related incidents that don’t require police, fire, or medical services, call our emergency line directly.
Contact Information
Emergency Line
905-709-8834 Ext: 1
General Inquires
905-709-8834
Emergency Email
Dispatch@WorldWatchSecurity.ca
Headquarters
7181 Yonge St, #256, Thornhill, ON L3T 0C7
Hours Of Operation
Emergency Dispatch: 24 hours / 7 days
Office Hours: Monday – Friday, 9:00 AM – 5:00 PM
WorldWatch Security
Professional security services you can trust, available 24/7 for your emergency needs.